Privacy Policy
Effective date: January 1, 2026
1. Overview
We respect your privacy and collect only information necessary to provide real estate search services, respond to inquiries, and meet TRREB/PropTx VOW obligations. We do not sell your personal information.
2. Information we collect
- Account information: name, email, phone number, login activity.
- Usage information: pages viewed, searches, saved searches, device/browser data.
- Communications you send through forms or email.
3. How we use information
- Provide listing search, detail pages, and account features.
- Respond to inquiries and deliver requested real estate services.
- Maintain security, prevent abuse, and enforce our Terms of Use.
- Send saved-search alerts and service-related email when you opt in or enable alerts.
- Meet legal and regulatory obligations, including MLS® compliance.
4. PropTx and audit disclosure
When you register for access to Virtual Office Website (VOW) listing data, we may share your name, email address, phone number (if provided), and access records with PropTx MLS® Inc. for auditing, compliance verification, and legal purposes as required under PropTx VOW rules.
5. PIPEDA
We handle personal information in accordance with Canadian privacy law (PIPEDA). You may request access to or correction of your personal information, or request deletion of your account subject to legal retention requirements.
6. Retention
We retain registrant records (including credentials state) for at least 180 days after password expiry or account closure where required for PropTx compliance.
7. Cookies and sessions
We use cookies and similar technologies to keep you signed in, remember preferences, and protect the site. You can disable cookies in your browser, but some features (including account access) may not work correctly.
8. Minors
This website is not intended for individuals under 18. We do not knowingly collect personal information from minors.
9. Contact
For privacy requests, contact us on our Contact page. See also our Terms of Use.